Insurance Claims

Making a claim on your insurance is never an enjoyable experience. At Southern Cross RV, Mark removes your stress and carries out caravan insurance repairs including hail damage, storm damage, and accident damage for all insurance companies. He does everything possible to resolve your problem and gets the job done on time, right the first time.

From broken windows to vandalism, small repairs and full panel replacement, you can expect accurate quote, quality workmanship, and easy pickup.

What to do when damage happens

At Southern Cross RV, Mark offers you a friendly and high quality service at a location convenient to you. After completing the inspection, he is able to provide the following:

  1. Call the insurance company and file a claim.
  2. Call Mark and provide your claim number and he will organise a time for you to drop your RV in for him to photograph and prepare a quote.
  3. Mark submits the quote to the insurance company on your behalf.
  4. Book your van in once approval is given. Depending on the type of damage
  5. , the insurers may send out an assessor before giving approval.

Southern Cross RV is known for being reliable, thorough, and upfront. During the repair process, Mark inspects the damages carefully as he pulls things apart to ensure that every issue will be addressed properly. If he finds anything, he will inform you straight away, so you can review your options. Call Mark today and let him look after the rest.